Ordering Information

Placing an order: 

Please e-mail all orders. Orders will only be accepted via email. Cape Outdoor Sports will respond to your order within 24 Hours. All quotations shall take place on a pro-forma basis and will be valid for a period of 24 Hours from date of issue.

 

Terms of Sale and Purchase:

All orders will be prepaid in full as per pro-forma invoice. WE do not accept Credit Cards. Orders can be paid by Cash,  cheque (subject to bank clearance periods), Money order or direct transfer from one account to the other.

Please see our Banking Details for monetary transaction information.

An order placed will be confirmed by us in the same manner in which it was originally placed.

An Email confirmation from Cape Outdoor Sports of your order as well as our banking details will be Emailed to you if your order is received via e-mail. This shall confirm your order that has been received.

A Pro-forma invoice will also be e-mailed to to you. An on line Currency Converter facility is there for you convenience. Please bare in mind that the currency of this web-site is the South African Rand.

 

Product Description, Orders, Payments and Delivery

If an order has been completed or is in the manufacturing process at Cape Outdoor Sports according to the customers original request or order and has been paid for by the customer the order cannot be changed for a refund.

Cape Outdoor Sports and its affiliates attempt to be as accurate as possible. However, Cape Outdoor Sports does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free. If a product offered by Cape Outdoor Sports is not as described, your sole remedy is to return it to us or where the product was purchased from in its unused condition, in its original packaging and posted at your own cost.

Orders are accepted via email only. Verbal orders are not accepted. Due to the high risk of Credit Card Fraud, Cape Outdoor Sports does not accept Credit Cards. Payment in full upon the order of your purchase. Partial payments are not accepted and will not secure your purchase. Goods correctly supplied and returned for credit carry a twenty five percent (25%) return fee. All orders that have been paid for and ordered with the relevant suppliers in good faith carry the same penalty fee upon cancellation irrespective if the orders have not left the suppliers factory or arrived in the country of destination. Cape Outdoor Sports does not consider that the quoted delivery to be one hundred present (100%) accurate. External factors such as weather, third party involvement, shipping delays and other human factors are out of the control of Cape Outdoor Sports.

Quotations:

When requesting a quotation for purchase, the quoted price may vary from the listed price. The quoted price will be valid for a period no longer than 24 Hours from the submission of our quotation.

 

Prices:

All Prices reflected on this website (www.capeoutdoorsports.co.za and www.jeep4x4.co.za) are the South African Rand.

All prices on this website are subject to change without prior notice. This may be due to increased manufacturing costs, Inflation, typographical errors and other factors beyond our control.

For large orders or orders with a high value please e-mail us for a priced quotation.

 

Shipping and Postage:

All shipping shortages outside the border of South Africa are to reported within 7 days from time and date of shipping.

For shipping shortages within the borders of South Africa these shortages are to be reported within 24 Hours.

IN BOTH CASE THE SHIPPING SHORTAGES ARE TO BE IN RIGHTING AND E-MAILED TO US DIRECTLY AS A MATTER OF PRIORITY.

OUR E-Mail address is:  sales@cape-sports.co.za

All shipping and or postage will take place via courier services. All goods will be delivered to the address that the customer has supplied and confirmed via email. All delivery charges will be for the customers account. Payment for postage and or shipping will be collected via the courier service agent. For deliveries outside the borders of South Africa, the customer must arrange collection from the destination country.

 

Damages:

If an item is received and is damaged or appears to be damaged, please endorse the waybill upon receiving the goods. Tell the courier that the goods appear to be damaged and explain the damages on the waybill. 

ENDORSE THE WAYBILL WITH YOUR COMMENTS IF YOU ARE NOT ENTIRELY HAPPY WITH THE CONDITION OF THE GOODS RECEIVED.

CHECK YOUR ORDER IN THE PRESENCE OF YOUR COURIER AGENT.

Please complain to Cape Outdoor Sports via e-mail and we will intern complain to the courier company. A copy of your waybill as well as the comments will be needed by us to make your claim valid. Please insure that all packaging, delivery receipts and alike are kept.

 

Click here to place your order

 

Please see Terms and Conditions of use.